UNITED KINGDOM
Natixis Corporate & Investment Banking has a longstanding presence in the UK through its London Branch and its M&A affiliate, Fenchurch Advisory Partners.
In capital markets we provide equity derivatives, fixed income and commodities solutions. Our Structured Credit franchise specializes in helping our clients navigate the changing financial landscape through solutions that connect capital with credit assets. London is also part of our global distribution and trading network for bonds and loans.
We support corporations in the UK with Natixis CIB’s financing and advisory expertise in our core sectors - including energy transition, power & renewables, metals & mining, healthcare, transportation and social infrastructure, real estate, aviation and telecoms and tech. Our sectorial industry bankers work with Natixis CIB teams globally to provide solutions to clients’ strategic needs, drawing on the expertise of our business lines and of Natixis CIB’s leading Green & Sustainable Hub.
On the investor side, we are active with insurance & pension companies, asset managers, hedge funds, banks and supranationals in the UK. Our distribution teams provide these investors with access to Natixis CIB-originated assets, whilst our solutions teams work on providing investment and hedging ideas and execution capabilities.
Women in Finance Charter
Natixis CIB is committed to supporting an inclusive culture. Find out more about our commitment to the Women in Finance Charter, an initiative by HM Treasury.
“We continue to invest in our London teams as we expand our business with UK clients, providing them with Natixis CIB’s broad expertise across capital markets solutions, advisory and financing, and green & sustainable finance.”
Simon Eedle
Senior Country Manager, UK
Natixis Corporate & Investment Banking
Cannon Bridge House
25 Dowgate Hill
EC4R 2YA London
Fax : +44 20 3216 9201
UK Gender Pay Gap Reporting
Complaints Procedure
If you are a Natixis Corporate & Investment Banking client and are dissatisfied with our products or services, please contact your usual relationship manager so we can investigate the issue and provide you with a response.
Alternatively, you may submit a complaint :
- by email on our website:
- or by post at the address listed below:
Head of Compliance,
Natixis London Branch,
25 Dowgate Hill,
London EC4R 2YA
In line with FCA regulations, we commit to acknowledging your complaint within 5 business days and will keep you informed of progress. Natixis is required to provide you with a final response within 8 weeks from receipt of the original complaint.
The final response will confirm our findings. If we uphold your complaint, we will outline any remedial steps we intend to take.
We strive to resolve all complaints to the satisfaction of our clients. However, it is important to note that Natixis London Branch primarily deals with professional clients and eligible counterparties. As such, the majority of our clients are not classified as "eligible complainants" under the Financial Conduct Authority (FCA) rules, and therefore, may not have access to the Financial Ombudsman Service (FOS). If you believe you might be an eligible complainant, or if there is any uncertainty regarding your status, please contact us for clarification. Eligible complainants who remain dissatisfied with our final response, or if we have not resolved your complaint within 8 weeks, may refer the matter to the FOS for further assistance.
Please note that eligible complainants must refer their complaint to the FOS within six months of receiving our final response :
The Financial Ombudsman Service
Exchange Tower
London E14 9SR
Mail : complaint.info@financial-ombudsman.org.uk
Phone : 0800 023 4567 or 0300 123 9123
For further information, please visit the Ombudsman Service website here with more details on the procedure available here.
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