Natixis - Paris
7, promenade Germaine Sablon
75013
Paris
Natixis Corporate & Investment Banking is committed to providing you with excellent customer experience through the delivering of our products and services.
If you are not satisfied with our products or services, you can submit a complaint:
By email: ENTER YOUR CLAIM ONLINE
By post at the address : 7, promenade Germaine Sablon, 75013 Paris
Without local regulatory requirements regarding the customer complaint handling, the French rules provided by ACPR/AMF regulators below are applicable to the Head Office:
Our goal is to address all complaints directly. However, if you feel that your complaint has not been adequately resolved despite our best efforts, you have the right to refer the matter to the ombusdman of AMF or to European commission online service if you deem it necessary :
Médiateur AMF - Autorité des marchés financiers, 17 place de la Bourse, 75082 Paris Cedex 02, FRANCE